Through means such as credit data verification, customer satisfaction surveys, performance record tracing, and social responsibility fulfillment assessments by an expert group, a comprehensive review was carried out on dimensions such as our company's contract management, quality integrity, tax credit, and business reputation. Finally, with a 100% contract performance rate and a customer service record of zero major complaints for three consecutive years, our company was officially awarded the title of "Zhejiang Trustworthy and Honest Operating Unit" in June 2023. This certification is not only an official endorsement of Zhejiang Laroc Filter Technology Co., Ltd.'s business philosophy of "establishing the business with integrity and achieving long - term development with credibility", but also demonstrates the company's benchmarking role in supply chain transparency, service commitment fulfillment, and compliant operation. Through measures such as establishing a contract full - life - cycle management system, implementing a supplier credit - grading cooperation mechanism, and setting up a customer rights protection fund, the company has formed an integrity management system that runs through all links of research and development, production, and sales. In the future, we will continue to deepen the construction of credit culture, actively accept social supervision, fulfill the responsibilities of corporate citizenship with higher standards, and inject the driving force of integrity into building a fair and orderly market environment and promoting the sustainable development of the filtration industry.
